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We would love to hear from you, please use the enquiry form to contact us,

but first see if the answer to your question lies below...

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Contact Us

Thank you for your message! We will be in touch shortly.

SHIPPING POLICY

Items are handmade in rural areas of South Africa.

2 – 3 working days allow your order to reach the craft market, have it lovingly produced and packaged and passed on to the courier. 
Here in South Africa? 
We will ship your retail orders to you for a flat fee of R70. A physical address and contact number is required for delivery. Once with the courier, we will email you with your parcels details so that you can keep track of its journey to you. 
Live in a foreign land? 
We would love the Lala Africa products to reach far and wide! Please contact us and let us know where you are and what you are interested in, so that we can ensure a tailored service and delivery plan to suit your needs.

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WHOLESALE ORDERS

We at Lala Africa would like nothing better than to discuss your wholesale orders with you!

For orders of 30 items or more please email us on shop@lalaafrica.shop. You wont regret it!

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RETURNS POLICY

We hope that you adore your unique, hand-crafted item, but if for some reason it is not to your satisfaction, please contact us within 14 days of receiving your order to let us know. Note that returning a product is at the customers own cost.

For items that are incorrect or damaged, please send an image to us within 24 hours of receipt so that we can arrange a replacement or refund.

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GIFT VOUCHERS

Sometimes the best gift is the gift of choice.

A Lala Africa voucher gives your loved one a range of amazing jewellery and home decor pieces. And the knowledge that whatever they choose directly benefits talented women in rural villages.

Sent via email to you, or directly to the recipient, vouchers are valid for 12 months from purchase date.

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